Terms & Conditions of Sales
Orders: First order of minimum $100.00 before shipping.
Prices: All prices are based on FOB Dallas, TX and are subject to change without notice.
Payment Terms: We accept all major credit cards including Visa, Mastercard, American Express and Discover.
Shipping: Once we process the order, you will receive a confirmation email. Orders will be shipped as complete as possible. We will use the shipping carrier as per customer's instructions or ship by best way available.While we try to maintain a high inventory level on the most popular items, there are times when a particular style, color, or size is not in stock. If this is the case, we will try to contact you that the item is out of stock and ask if you would like to wait for the product, replace it with a different item, or cancel that part of the order. We strive to ship the order out the same day you place the order, up to three business days. We do not require signature upon delivery.
Claims: Retain all packing materials and the original carton for inspection. Report all damages to the carrier and us within 30 days of delivery. All cancelled orders must be confirmed by fax or email.
Returns: If an item is damaged or defective, please contact our customer service department for return authorization within 30 days of invoice/receipt date. Or fill in the detailed information in the RETURN FORM under Customer Service on our website. We will replace the item with an identical item or with another similar item of the same or lesser value or credit back towards next order. No unauthorized returns. If any purchase of a non-defective item is returned within 30 days of sale for any reason, the amount of the invoice will be applied as a store credit. The customer is responsible for all shipping costs for return of non-defective item and a 15% restocking fee will be deducted from credit to customers account.
Errors and Inaccuracies: Our goal is to provide complete, accurate, up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions "including after an order has been submitted" and to change or update information at any time without prior notice. We have taken many measures to ensure that our photos are as accurate as possible in representing our times. This includes, size, color, shape, etc. Please note that color of the products your receive may not match exactly with what you may have seen on your viewing screen upon ordering. Each and every viewing screen, in most cases being a monitor, may show a slightly different color due to each manufacturers calibration settings. We can not be held responsible for products that may slightly differ in color upon receipt. We sincerely apologize for any inconvenience this may cause.